Product Details
- Amazon Sales Rank: #6213 in Home Theater
- Color: Black
- Brand: Sceptre Inc.
- Model: X322BV-HD
- Dimensions: 22.13" h x
7.88" w x
31.26" l,
22.05 pounds
- Native resolution: 1366x768
- Display size: 32
Features
- Glossy Black 32" LCD HDTV/Monitor
- 3 x HDMI Ports
- Response Time: 6.5 ms
- Resolution 1366x768
- Brightness 420cd/m2
Sceptre X322BV-HD 32-Inch 720p 60HZ LCD HDTV (Black)
Product Description
Sceptre X322BV-HD 32 inch LCD HDTV (Black) with 1366x768 Resolution, 5ms Response time, FullHD, and 16:9 Aspect Ratio
Customer Reviews
Most helpful customer reviews
29 of 32 people found the following review helpful.
By Tam
I read the good reviews for this product but not enough of the bad reviews. Bought this TV because of the price and decent reviews. Beware!!!!! TV was okay until I turned it on this morning and there was sound but no picture. THEN I researched the bad reviews! (Duh.)Lots and lots of reviews mention just this problem -- sound but no picture. AND there was not one mention of good Sceptre customer service!! Evidently I am SOL. Will do my best to deal with this but won't be buying a Sceptre TV again.
13 of 13 people found the following review helpful.
By Vickie Long
I purchased this TV from Amazon a little over a month ago. Due to problems with our satellite dish company, it took us that long to finally get everything hooked up. As soon as we did, we discovered 1) the remote control did not work and 2) there were horizontal black lines across the screen. I called technical support 4 times and heard nothing back. I then emailed them and still heard nothing back. I finally called their customer support line and surprise of all surprises, I actually got to talk to a person! I explained what was going on so she put me on hold to go talk to technical support. 20 minutes later she came back on the line and said that no one was available in technical support but that it sounded like TV was defective (really?!). She said that since I was out of the Amazon warranty period, my only option was to go online and complete some online forms then ship the TV back to California (I live in Ohio). If they were able to fix the problem, I would get the TV back in approximately 3 weeks, if not, they would replace the TV. What a nightmare! Fortunately Amazon was willing to take all this into consideration and let me return the TV to them even though I was outside the 30 day warranty (barely). Shame on Sceptre 1) for selling inferior products and 2) for having such incredibly poor customer/technical support. Kudos to Amazon for being so understanding and being willing to work with me.
16 of 17 people found the following review helpful.
By robot
I bought this TV for my stepson less than 3 months ago. All he used it for was playing games on his PS3. It got about 1 or 2 hours use on weekdays and maybe 6 to 8 hours on weekends. From one day to the next the display went out. Just a black screen and sound. The worst part is Spectre customer service. I've called multiple times in the past two weeks and have not been able to get through to a human. The automated answering service always reroutes me to voice mail after about 2 minutes of waiting for technical support or customer service. I've left numerous messages and no one has called me back. I also opened a return case on Spectre's website but have yet to receive a RMA. I'm very disappointed with the quality of the TV but I'm even more disappointed with the lack of customer service.
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